The Proven Link Between Patient Education and Outcomes

A recent pilot shows patients who were armed with information before they underwent a procedure were 11% more knowledgeable about it, proving that educational tools can have a significant impact on results.

From misguided preparatory instructions to the fear of sedation, colonoscopies have been known to raise doubts and fears in unnerved patients across the globe thanks to poor clinical communication. In fact, recent findings published by the American Cancer Foundation cited inadequate communication by healthcare providers about the importance of screenings, along with procedural fear and/or embarrassment as chief factors facing colorectal screening underutilization.

In a move to alleviate those anxieties and optimize education around protocol before, during, and after the unpopular procedure, Dartmouth-Hitchcock Medical Center (DHMC) piloted patient engagement solutions that offered patients a Web-based alternative that presented clinical information in a simplified way.  

With the assistance of an interactive, multimedia narrative that covered preparation details and key procedural points, Dartmouth researchers determined that patients who engaged with educationally-driven tools like the Web-based program were 11% more knowledgeable about the overall procedure, required 18% less sedation medication, and showed a 14% decrease in procedural times, according to a case study published by the Beryl Institute.

11% more knowledgeable
about the overall procedure thanks to educationally-driven tools

Colonoscopy remains the primary tool for colorectal cancer screening. Colorectal cancer is the third-most-common cancer diagnosed in both men and women worldwide, with nearly 1.4 million new cases diagnosed since 2012, according to statistics from the World Cancer Research Fund International. Although the procedure itself may never rank high in patient excitement levels, the argument for patient engagement methods that heighten awareness and improve outcomes is certainly hard to argue.

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